The National Cattlemen’s Beef Association and the Beef Checkoff have partnered with Merck Animal Health to launch new online retail-training program for Better Beef Sales.
The need for more training of meat-counter employees became evident after Merck Animal Health conducted a series of consumer panels that revealed consumers identify the staff behind the counter as experts. “The consumer that goes to the retail store today still sees the person behind the counter in a white coat as the butcher and they expect them to have vast knowledge of the beef products they’re selling,” said Kyle Pfieffer with Merck Animal Health, who notes that the need for training was quickly confirmed during retailer discussions.
The Better Beef Sales program includes six video segments and takes about two hours total to complete. To learn more about the Better Beef Sales retail education program, visit www.beefretail.org.
Listen to Kyle’s comments, along with Melissa Tessitore and Trevor Amen of NCBA as they introduce “Better Beef Sales” on Wednesday at the Cattle Industry Convention in Nashville: Better Beef Sales Introduction
Watch a YouTube video about the program below: