Hello from Reno. Tomorrow I’ll start blogging the Cattle Industry Summer Conference so stay tuned. After checking in and unpacking I realized I didn’t bring my computer’s power supply.

Hard to believe and I was thinking, “Now what am I going to do?” Actually I used some additional words that are not fit for print here. A road warrior needs to have 2 power supplies for his notebook for this very reason.

So I called the audio/visual department and Dave told me there was nothing he could do. Right before hanging up though he mentioned that he had a box with a bunch of adapters, cables and some power supplies from people who have left them here. I eagerly asked him to let me bring my Dell down and see what was in the box. What did I have to lose? When he pulled this box off the shelf the very top power supply was the exact duplicate of mine. The only one even close to what I needed.

I’m charging and Dave has my eternal thanks. That’s the kind of customer service I like.