Now that everyone is home safe and sound from Ft. Worth, you’ll have a little time to read the new books by the IFAJ/AMS lunch speakers. Participants were first treated to a presentation by Julie Wainwright, who is the owner of Smartnow.com. She worked her way up to found Pets.com (how can you forget the sock puppet) and then undergo a very public bankruptcy right as the Internet bubble burst.

But after a few false starts and five big mistakes, she is now back on her feet and spreading encouragement to others. I can’t speak for everyone who attended, but her message definitely resonated with me which is why I’m looking forward to reading her new self-published book, ReBoot My Five Life Changing Mistakes and How I Have Moved On, available on Amazon.com.

While Wainwright’s presentation was fairly serious, on Tuesday we were thoroughly entertained by Scott McKain, who is the vice president of Obsidian Enterprises and the co-founder and principal of The Value Added Institute, a think tank that explores client loyalty. Speaking of which, how do you maintain client loyalty? Through being distinct. McKain has written exhaustively about this topic and is a best selling author.

There are Four Cornerstones of Distinction according to McKain including clarity, creativity, communication and customer experience focus. I don’t have time to go into details but his presentation was not only extremely funny, it was even more insightful. McKain very much believes in the mission of ag journalists, so much so that he has done two things. First, he has made his presentation available; and second, he has made the audio and e-versions of his new book, Collapse of Distinction: stand out and move up while your competition fails, available for free.

You can see pictures from the presentations in our IFAJ/AMS 2009 Photo Album.

AgWired coverage of IFAJ 2009 is sponsored by:
and